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What is a cookie?
A cookie is a small text file a website saves in your browser to remember things between visits. We also use localStorage for a few preferences that never need to leave your device. Throughout this page “cookie” covers both.
Legal
Cookie Policy
Every cookie and local-storage key we set on Packlink, what each one does, and how to switch the optional ones off.
Last updated 3 May 2026
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Why we use them
- Strictly necessary — to sign you in, keep your session secure and prevent CSRF / fraud. Without these the marketplace cannot function.
- Functional — to remember your language, theme and recent searches so the app feels less repetitive.
- Analytics — anonymised PostHog events that help us see which screens confuse new users. No third-party advertising network is loaded on Packlink.
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The exact list
Every cookie / storage key we set on Packlink:
| Name | Type | Party | Purpose | Expiry |
|---|---|---|---|---|
| pl_session | Strictly necessary | First | Signed-in session token (HTTP-only, Secure, SameSite=Lax) | Session + 30 days |
| pl_csrf | Strictly necessary | First | Anti-CSRF token for write requests | Session |
| pl_consent | Strictly necessary | First | Records your cookie-banner choices | 12 months |
| pl_locale | Functional | First | Saves your language preference (en / si / ta) | 12 months |
| pl_theme | Functional | First | Light / dark theme preference | 12 months |
| pl_recent_search | Functional | First | Local list of your last 5 searches (localStorage, never sent to the server) | Until cleared |
| _ph_* | Analytics | Third | PostHog product analytics — anonymised, no IP | 12 months |
| __cf_bm | Strictly necessary | Third | Cloudflare bot management | 30 minutes |
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How to control them
On Packlink
- Open the cookie banner from the footer (Manage cookies) at any time to switch functional and analytics cookies on or off.
- Strictly-necessary cookies cannot be disabled — they are required for sign-in and security.
In your browser
You can clear or block cookies in your browser settings: Chrome, Firefox, Safari, Edge.
Disabling strictly-necessary cookies in your browser will sign you out and break checkout. Functional cookies just give you defaults to set again next time.
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Changes
When we add or remove a cookie this page is updated and the consent banner appears again for the new categories. See also our Privacy Policy.
Still have a question?
Reach our LK-based support team — Sinhala, Tamil and English. Median first reply under four hours.